Catering

Minimum Order:

15 people or $175 before tax and delivery

Notice:

24-hour notice for week day orders, 48-hour notice for weekend orders

Changes/Cancellations:

All changes and cancellations must be submitted 24 hours prior to the delivery, 48 hours for weekends. If cancellations are made the day of, the client can cancel but must pay for half of the bill.

Delivery:

The average delivery charge for downtown core is $18. Delivery charges are based on postal codes – the proximity from the restaurant to the delivery site will affect the charge. There is an additional $25 charge, on top of the regular delivery fee, for before hour, after hour deliveries and weekend deliveries. Orders delivered before 8:00am are considered ‘before hour deliveries’. Orders delivered after 5:30pm are considered ‘after hour deliveries’. Our standard week day delivery window is between 8am-5:30pm.

Office Hours:

Monday-Friday, 8:00am-4:00pm

Disposables:

We charge for disposables (plates, cutlery, napkins & serving utensils) – the cost per set is $0.50. If the client is looking for cutlery and wet naps only – the cost per set is $0.25.

Disclaimer:

Please be advised that we are not a nut-free or gluten-free facility and cannot ensure cross-contamination will not occur. Even though Flock strives to accommodate all dietary restrictions and allergies, we cannot guarantee 100% absence of trace elements, as we do have them on site. It is the clients’ responsibility to inform the caterer of any dietary restrictions, allergies or preferences.

Deposit:

For orders over $1,000 (before tax and delivery), a 50% deposit is required prior to delivery. All deposits are processed through QuickBooks.

Payment:

We accept all major credit cards (Visa, MasterCard and Amex)